Quetzal 5
Privacy Policy
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We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when making a booking for our penthouse villa.
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Information We Collect
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When you make a booking, we may collect the following information:
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Your full name
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Contact details (email, phone number)
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Payment details (such as credit card information, processed securely)
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Dates of stay and guest preferences
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Any special requests you choose to provide
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How We Use Your Information
We use the information we collect for the following purposes:
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To process and confirm your booking
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To communicate with you about your stay (arrival details, updates, support)
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To personalize your experience and accommodate special requests
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To comply with legal, financial, or tax obligations
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How We Share Your Information
We do not sell your personal information. We may share it only with:​
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Legal authorities, if required by law
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Data Storage and Security
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Your information is stored securely and only accessible by authorized personnel.
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Payment information is processed through secure, PCI-compliant providers.
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We take reasonable steps to protect your data from unauthorized access, loss, or misuse.
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Data Retention
We retain your booking information only as long as necessary to fulfill the purpose of your stay and to meet legal and financial record-keeping requirements.
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Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will always be posted on our bookings page with the date of the latest revision.
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Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at: info@puntamitaoceanvilla.com